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Services or Offerings?
Canvas
  1. Services
  2. Computers, Equipment, and Software
  3. Software & System Support
Get help with Canvas issues
Email Access
  1. Services
  2. Login, Accounts & Access
Request access to shared email accounts
General Service Ticket
  1. Services
  2. Other
Use this service for all general needs or if your need does not fit into another category.
Instructor/Student Desktops
  1. Services
  2. Audio/Visual and Classroom Technology
Student Desktop and Instructor Desktop Issues
Polk Portal
  1. Services
  2. Login, Accounts & Access
Staff, Facility or Students report issues signing into Polk Portal.
Software & System Support
  1. Services
  2. Computers, Equipment, and Software
This service helps with problems related to computer programs, apps, and the way your computer or devices run. It includes things like fixing software issues, helping with operating systems, and making sure your systems work smoothly.
Student Chromebooks
  1. Services
  2. Computers, Equipment, and Software
  3. Hardware
Student can request a Chromebook to use at home
Password Reset
  1. Services
  2. Login, Accounts & Access
Reset your password.
Duo
  1. Services
  2. Login, Accounts & Access
This is the service for multi-factor authentication.
Wi-Fi & Network
  1. Services
  2. Network, WiFi & VPN
Use this service to request assistance with general Wi-Fi and network connectivity issues.
Classroom and Conference Room Technology
  1. Services
  2. Audio/Visual and Classroom Technology
Projection, control, all things AV related inside the classroom
Event Support
  1. Services
  2. Audio/Visual and Classroom Technology
Use this service to for all event support and recording requests.