Password Reset

Students
Reset Your Student Password

If you are unable to reset your password, please click the Request Service button above to submit a ticket.


Faculty/Staff

  1. Go to Polk State College
  2. Click the Faculty/Staff Email link at the top of the page.
  3. Sign in with your Polk State email address (username@polk.edu).
  4. Click your profile picture or initials in the upper-right corner.
  5. Select View Account.
  6. Click Password on the left side of the screen.
  7. Select Change Password.
  8. Enter your current password.
  9. Create a new password that meets the requirements below.
  10. Save your changes.

Password Requirements

  • Must be at least 14 characters long.
  • Must contain characters from at least three of the following four categories:
    • Uppercase letters (A-Z)
    • Lowercase letters (a-z)
    • Numbers (0-9)
    • Special characters (such as !, @, #, $, %, ^, &, *)

Tip: Use a passphrase that is easy for you to remember but difficult for others to guess.

Examples:

  • Winter2026Campus!
  • PurpleLake$Training7
  • MyFavoriteClassroom#24