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Overview
This article will explain how to transfer a call from you desk phone.
Procedure
When you transfer a call, you can stay on the original call until the other person answers. This way, you can speak privately with the other person before you remove yourself from the call. If you do not wish to speak with the receiving party, transfer the call before the other person answers.
To transfer a call:
1) From an active call, press Transfer.
2) Enter the individuals number you wish to transfer to.
- Internal (someone’s office) – Dial your parties 4-digit Polk State extension.
- External (someone’s cellular device) – Dial the individuals phone number including the area code.
3) Wait until you hear the line ring or until the other person answers the call.
4) Press Transfer again.